Client Testimonials

The testimonials below reflect only some of the clients who have chosen to comment on CAP Index's products and services. These are candid and largely unedited comments.

"For 15 years, we have partnered with CAP Index to obtain key crime risk information, and recently, we have relied on them to create customized risk analytics. With their support, we are better able to make informed business decisions that allow us to mitigate risk and provide safe and secure environments."
Brad Brekke, Vice President, Assets Protection, Target
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"CRIMECAST Reports have helped our organization for many years to proactively assess the particular risk for crime surrounding our facilities. CAP Index is an easy to use online service that allows the flexibility to share and decentralize within our North America business."
Carlos J. Cortez,
Manager. Global Security Programs, Kraft Foods Inc.
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"...NO ONE ELSE COMES CLOSE"
Larry Brown, Sr. VP of Risk Management
for First Citizens Bancshares claims
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"Rather than using [CAP's crime risk] data to figure out where not to go, we've used it constructively. We're proud to be in the forefront of urban pioneering."
Chad Callaghan, Marriott's Vice President of Loss Prevention
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"Our property selectors are not discouraged from a site just because it receives a high score. What we do is issue every store - all of them - a security classification. The classification determines how we allocate our security resources to that store."
Claude Verville, Lowe's
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"The Federal Aviation Administration has been using CRIMECAST as its crime risk management tool for three years for risk level determination and it has proven to be a consistent and reliable application. Our transition to the web version of CRIMECAST will give our employees the tools they need to gather real time information... anytime... anywhere. The web tool is fast, easy to use, and provides immediate results. Thank you for making my job that much easier!"
Patricia Pausch, Federal Aviation Administration
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"We have come to regard CAP Index as an integral part of our site and market selection process and is the basis for our Urban Pay system of rewarding employees for working in stores which may be difficult to operate."
John A. Dix, QuikTrip Stores
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"CAP Online is great. It is easy to use and quick!"
Ken Wieczorek, Bank of America
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"CAP Index allows Wackenhut to assist our clients in their protection program different from our competition. We demonstrate our ability to be professionals and partners in their security plan."
Mark Pickett, Wackenhut
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"In industries where there is high public contact and a customer is coming to our location (such as retail), why would you leave it to chance when planning security when there is an easy, affordable, tool. When investing a million dollars on a location, what is this small charge compared to what it may cost you when you get sued?"
Jay Beighley, Nationwide Insurance
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"We use CAP for our express care locations to determine the level of security that is necessary and also on the main campus to determine if the current level of security we currently have is staying with the trends in the area."
Tim Sutton, Memorial Health System
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"CAP’s data has been very helpful and is the last piece of information required to complete the formula for our crime risk rating for each facility."
Terry Lucier, Navistar International Corporation
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"We use the CAP Index to rank and compare locations on risk assessments. It is also used to determine security measures that should be used at the sites and which sites should have security guards."
Jonathan Kirby, Redstone Federal Credit Union
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"We are pleased to continue using CAP Index’s valuable crime data. Since March 1993, our insurance customers have come to rely on this service for objective, reliable crime-exposure information on specific locations in their underwriting and pricing decisions."
Patrick McLaughlin, ISO
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"I've found CRIMECAST to be an accurate, cost-effective aid for helping to determine potential crime risk."
Jeff Karpovich, Carolinas HealthCare System
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"We have used the CAP Index reporting system on a national basis for more than 10 years. We find that the reports are extremely valuable with risk rating our many sites and assisting us in determining an appropriate level of equipment, technology and strategies to utilize."
Robert Rayner, Comerica Bank
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"CAP Online is well laid out and easy to
use."
Al Jacobs, Babies R Us
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"As the risk manager for MAAC, I find CAP Index data to be extremely useful in my effort to allocate safety resources."
Doug Clark, Mid-America Apartment Communities
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"I found the website very user-friendly. I've used the website several times to obtain a quick analysis of a site, it's not only easy to use but the response is very quick."
Kevin Null, Chevy Chase Bank
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"CAP Index's Assessment Reports have been used for several years throughout our organization. The CRIMECAST Map is an excellent tool for displaying criminal statistics to Senior Management."
Jeff Larson, Progress Energy
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"Sako & Associates, Inc. has found the CAP Index program to be extremely beneficial when conducting critical vulnerability assessments for its clients. As a former police chief and corporate security director, I have found the information to be consistent with the quality of information I would require of both police department and corporate security department staffs."
Robert B. Koverman, Associate Manager, Sako & Associates, Inc.
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"CAP Index provides us with an opportunity to examine crime risk variations year to year at all of our locations, which drives what we do to protect our facilities. As part of the due diligence process, we use the CAP Index as one of our many tools in reviewing each location."
Daniel Del Campo, The Northern Trust Bank
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"CAP Index Assessments are a must for anyone engaged in asset protection. The new website is much improved and as important, easy to navigate."
Bruce List, The Williams Companies
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"We have been using CAP Index reports for over 10 years. CAP Index is a tool we use and trust."
Nick Radu, Henry Ford Health System
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"Developing a Risk Assessment model based on the data from CAP Index has helped us manage our risk and determine the level of security that we need to invest in for each location."
Dan Snead, Desert Schools Federal Credit Union
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"The actionable risk methodology and data provided by CAP Index and their toolbox illustrates and supports demonstrably, recommendations and mitigation strategy that clients can take and blend with and support business plans and objectives today and into the future to protect their people, intellectual property and facilities."
Bill Besse, Andrews International
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"CAP Index reports are very helpful for risk management analysis and action planning related to the safety and security of our hotels."
Linda Wiley, Extended Stay Hotels
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