Our client base of businesses and government agencies surpassed 5,000 total customers in 2015 and we are honored to count many leading national and international companies among our users. Our success is not limited solely to large enterprises; we count among our loyal client base many smaller, regional firms who understand the value of objective, data-driven decision-making. The testimonials below are candid, unedited comments reflecting a range of our clients’ experiences.
“CAP Reports are critical to my risk assessments. They have enabled us to take a more surgical approach to investing in our stores that need it the most.”
Senior Manager of Asset Protection
Five Below, Inc.
“CAP Index is the first tool I turn to when time is of the essence. I can always depend on CAP Index to provide me qualified crime information within a very few minutes that I feel comfortable reviewing with the C-Suite.”
Stephen A. Brown, CPP
Director, Corporate Security / Facility Security Officer
Burns & McDonnell
Keith McGlen, CPP, CHPA
Associate Vice President
System Security Services
Memorial Hermann Health System
“CRIMECAST® Reports have helped our organization for many years to proactively assess the particular risk for crime surrounding our facilities. CAP Index® is an easy-to-use online service that allows the flexibility to share and decentralize within our North America business.”
Carlos J. Cortez,
Manager, Global Security Programs,
Kraft Foods, Inc.
“Our property selectors are not discouraged from a site just because it receives a high score. What we do is issue every store – all of them – a security classification. The classification determines how we allocate our security resources to that store.”
“CAP Online is great. It is easy to use and quick!”
Bank of America
“In industries where there is high public contact and a customer is coming to our location (such as retail), why would you leave it to chance when planning security when there is an easy, affordable tool? When investing a million dollars on a location, what is this small charge compared to what it may cost you when you get sued?”
“CAP Index Assessments are a must for anyone engaged in asset protection. The new website is much improved and as important, easy to navigate.”
The Williams Companies
“CAP Index provides us with an opportunity to examine crime risk variations year to year at all of our locations, which drives what we do to protect our facilities. As part of the due diligence process, we use the CAP Index as one of our many tools in reviewing each location.”
Daniel Del Campo,
The Northern Trust Bank
“CAP’s data has been very helpful and is the last piece of information required to complete the formula for our crime risk rating for each facility.”
Navistar International Corporation
“The reports have been very helpful… It’s become a key piece of data for our sites that we’re leveraging to make informed business decisions.”
Vice President – Property Management, Kimco Realty
“We use CAP Index to determine the frequency and severity of criminal activity around our stores, and for benchmarking and developing security protocol at our locations.”
Sr. Director Asset Protection/Safety, Cabela’s
“The Federal Aviation Administration has been using CRIMECAST as its crime risk management tool for three years for risk level determination and it has proven to be a consistent and reliable application. Our transition to the web version of CRIMECAST will give our employees the tools they need to gather real time information… anytime… anywhere. The web tool is fast, easy to use, and provides immediate results. Thank you for making my job that much easier!”
Federal Aviation Administration
“CAP Index’s Assessment Reports have been used for several years throughout our organization. The CRIMECAST Map is an excellent tool for displaying criminal statistics to Senior Management.”
“We have come to regard CAP Index as an integral part of our site and market selection process and is the basis for our Urban Pay system of rewarding employees for working in stores which may be difficult to operate.”
John A. Dix,
“CAP Index allows Wackenhut to assist our clients in their protection program different from our competition. We demonstrate our ability to be professionals and partners in their security plan.”
“I first discovered CAP Index in 2005 while working on a project and trying to explain why two properties of roughly the same size needed different protective measures. CAP Index provides an easily understandable stand-alone graphic that quickly depicts the threats – or lack thereof – in a defined area. The standard for my risk assessment packages is to have a CAP Index Report included.
CAP Index Reports tell me where crime is likely to emanate from and often even the route it will take to the asset. Each facility I have had to generate a report for varies, and the team at CAP Index has been outstanding at tailoring the reports to reflect the proper scope of work I am trying to portray.
It’s a good company with good people doing good things. That’s a lot of good in a world of crime.”
Director of Security, Mall of America
Director of Integrated Solutions,
AlliedBarton Security Services
In every case, and as part of the Threat Analysis, we utilize a CAP Index Report which we find particularly effective, easily understood, educational for the client, and invaluable in assessing the level of threat for any given facility and location.
In addition, we find the CAP Index staff to be more than just helpful and professional both in terms of rapid response, willing assistance above and beyond, and simply representing exceptional customer support that is found in very few companies these days.
Wivenhoe Management Group would recommend CAP Index services and people to anyone without any hesitation.”
David S. McCann,
Sr. VP of Risk Management
for First Citizens Bancshares Claims
Memorial Health System
Redstone Federal Credit Union
Carolinas HealthCare System
Babies R Us
Mid-America Apartment Communities
Chevy Chase Bank
Andrew P. Sutor,
Principal, Sutor & Associates, LLC
Robert B. Koverman,
Associate Manager, Sako & Associates, Inc.
Henry Ford Health System
Desert Schools Federal Credit Union
Extended Stay Hotels
Jeremy Van Ommeren,
Westlake ACE Hardware
Security Management Services International