National Bank Improves Security by Leveraging Crime Risk Data

THE SITUATION

A century-old bank improves security after facing safety challenges in its rapidly expanding branch network. With over 400 branches nationwide, the company needed a reliable way to evaluate the safety of new locations and optimize security measures for existing sites.

To address these needs, the company partnered with CAP Index to incorporate CRIMECAST Reports into its risk assessments. These reports provided precise, location-specific crime risk data to support smarter decision-making.

400+ branches nationwide | Rapid expansion across the U.S. | Needed a data-driven approach to site selection and security optimization

THE INTERVENTION

To help address their numerous needs, CAP collaborated with the retailer to provide actionable data to better identify risk at each store and build a security model fit the each location’s specific risk. Using CAP’s crime risk data, the company realized the following benefits:

• Accurate shrink levels for each location
• Enhanced new location scouting
• Tiered fraud prevention
• Optimized new store security
• Improved store performance

“CAP Index’s reports are an invaluable tool for making smarter, data-backed decisions.” – Senior Vice President of Risk Management​ at a leading national bank

CAP Index’s CRIMECAST Platform empowered the company with critical crime risk data to evaluate potential branch sites and adjust security measures for existing locations. Key benefits included:

• Enhanced Site Selection: Identifying the safest locations for new branches using objective crime risk data.
• Optimized Security Resources: Prioritizing investments like mantraps or bullet-resistant glass based on risk levels.
• Informed Decision-Making: Comparing CRIMECAST Scores with local law enforcement data to validate findings.

Using the CRIMECAST Platform, the Senior Vice President of Risk Management generated reports for potential branch locations within seconds, providing critical insights like:

• Crime risk scores compared to county, state, and national averages.
• Socioeconomic data for surrounding areas.
• Historical and forecasted crime trends.

“We’ve seen similar products from other sources, but no one else comes close to the content of CAP Index’s predictive reports and maps,” explained the SVP.

“We used CAP Index reports at a limited level ten years ago…now, we use them all the time.” – Senior Vice President of Risk Management at a leading national bank​

THE TRANSFORMATION

Bank Improves Security

With CAP Index’s intelligence, the bank achieved the following:  

• Smarter Site Selection: The bank validated or challenged recommendations from local law enforcement, ensuring safe and strategic branch placements.
• Efficient Security Selection: Regular comparative reports for existing branches enabled better allocation of security budgets, reducing costs while maintaining safety.
• Custom Risk Mitigation: Branch-specific solutions, like enhanced physical security, were implemented where needed most.

The company also relied on CRIMECAST data to resolve discrepancies, such as a case where police misreporting skewed risk perceptions near a branch. CAP Index’s objective data helped clarify the true risk profile, building trust and accuracy in decision-making.

CONCLUSION

By leveraging CRIMECAST Reports, the financial institution transformed its approach to site selection and security management. The data-driven methodology ensured safe branch placements, optimized resources, and enhanced operational efficiency across the U.S.

“CAP Index’s reports are an invaluable tool for making smarter, data-backed decisions,” said the SVP. The company continues to rely on CAP Index as a critical partner in managing security risks and supporting its growth strategy.

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