CAP Index Accessibility Statement

Our Efforts

CAP Index takes the following measures to ensure the accessibility of our websites, including https://capindex.com and https://crimecast.capindex.com

• Include accessibility as part of our mission statement.
• Integrate accessibility into our procurement practices.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. CAP Index is currently updating our websites to meet conformance with WCAG 2.1 level AA. As of this date, we are partially conformant, which means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we are also working to apply some Level AAA Success Criteria.

Continuous Monitoring of Content

In the interest of staying ahead of emerging technology, the CAP Index websites are tested regularly with the latest software and methodologies to maintain accessible content for all. Specifically, the CAP Index websites are tested with assistive technology including screen reader software, alternative input (keyboard only) functionality, color contrast analyzers, and magnification software. In addition to accessibility compatibility testing, the CAP Index websites are also tested for usability. It is our goal to not only meet the minimum accessibility standards,, but to exceed them by ensuring that the websites are also usable. We are committed to addressing any issues that may arise while accessing our digital content and will readily provide assistance as needed if immediate solutions are not available.

Do You Need Assistance?  Looking to Provide Feedback?

If you are having issues accessing any information on our website, please contact us promptly using the contact information below. Your experience and ideas are our highest priority. No issue is too small and we welcome your feedback on the accessibility of CAP Index’s web properties. 

• Phone: 610-903-3000
• E-mail: askcap@capindex.com
• Mailing Address: 64 E. Uwchlan Avenue, Ste. 520 – Exton, PA 19341

We try to respond to all feedback promptly, usually within 3-5 business days.

Formal Approval and Endorsement of this Accessibility Statement

This Accessibility Statement is approved by CAP Index, Inc. and endorsed by Ablr, an accessibility company that employs and utilizes people who are blind and visually impaired in providing audits, training, and consulting for all digital content.

Formal Complaints

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

This statement was created on January 1, 2023