Case Study: Banking

CAP helps Regional Bank Optimize Security and Spending

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A Regional Bank uses CAP Index, a trusted partner of the American Bankers Association (ABA), to assess and address the security risks at all of their branches. 

“Even if I was responsible for a smaller bank, I would still want the data from CAP Index.”
–  SVP & Director, Physical Security Solutions

With over 1,400 branches across 15 states, a regional bank needed a way to cost-effectively implement security countermeasures that keep company assets and, more importantly, company employees and customers safe. The problem is that implementing the same security measures across all locations is very expensive. Additionally, for branches in safer locations, unwarranted security measures may lead to wasted manpower and resources. Likewise, for elevated-risk locations, those standard measures may not be sufficient. This regional bank wanted to deploy the optimal countermeasures to make the most effective use of their security  spending while keeping people safe – and they used data from CAP Index to do it.

The Validated Industry Standard

“As a member of the ABA Bank Security Committee, I can tell you that the overwhelming majority of the committee agreed that CAP was a critical component that needed to be included in the newly developed guideline. In fact, it was determined that CAP should be listed as an important option for consideration for all banks when they’re developing risk profiles for their sites. CAP actually went above and beyond in assisting the committee with the development of these new guidelines. The committee had CAP test and validate the assessment process defined in the ABAToolbox. The CAP team was able to clearly demonstrate the value that their scores can provide when developing objective risk profiles for bank branches.

Ensuring a safe and secure working environment for:


“The ABA Bank Security Committee determined that CAP Index should be listed as an important consideration for all banks when developing risk profiles for their sites.”

A Valued Industry Resource 

The ABA also relies on CAP in powering the effectiveness of the ABA Bank Capture System. This tool provides participating financial institutions with the ability to assess bank robbery patterns across the country. It also allows users to benchmark their experiences against industry-wide trends, which is something that has always been a time-intensive, manual effort. In addition to the value of having such a repository, CAP adds tremendous value to the overall solution through their analysis of the data. Yes, the analytics are in the system, but CAP takes all of that data and, through expert analysis, turns that raw material into an actionable story that can be applied on a daily basis.

Regional Bank Uses CAP – Case Study: Download PDF

What Clients Say

CAP Reports are critical to my risk assessments. They have enabled us to take a more surgical approach to investing in our stores that need it the most.

Brad Reeves
Senior Manager of Asset Protection
Five Below, Inc.

CAP Index is the first tool I turn to when time is of the essence. I can always depend on CAP Index to provide me qualified crime information within a very few minutes that I feel comfortable reviewing with the C-Suite.

Stephen A. Brown, CPP
Director, Corporate Security / Facility Security Officer
Burns & McDonnell

CAP Index data is a vital part of our security decision-making process.

Keith McGlen, CPP, CHPA
Associate Vice President
System Security Services
Memorial Hermann Health System

CRIMECAST® Reports have helped our organization for many years to proactively assess the particular risk for crime surrounding our facilities. The CAP Index® CRIMECSAST Platform is an easy-to-use online service that provides us with the flexibility to share and decentralize crime risk data within our North America business units.

Carlos J. Cortez,
Manager, Global Security Programs,
Kraft Foods, Inc. / Mondelez International

Our property selectors are not discouraged from a site just because it receives a high score. What we do is issue every store – all of them – a security classification. The classification determines how we allocate our security resources to that store.

Claude Verville,

CAP Index's online platform, CRIMECAST, is great. It is easy to use and quick!

Ken Wieczorek,
Bank of America

In industries where there is high public contact and a customer is coming to our location (such as retail), why would you leave it to chance when planning security when there is an easy, affordable tool? When investing a million dollars on a location, what is this small charge compared to what it may cost you when you get sued?

Jay Beighley,
Nationwide Insurance

CAP Index assessments are a must for anyone engaged in asset protection. The new website is much improved and as important, easy to navigate.

Bruce List,
The Williams Companies

We have been using CAP Index for a few years and include it in our security vulnerability assessments. Highly recommend it.

Dan Yaross
Director, Protective Services
Nationwide Children's Hospital