Case Study: Cardinal Health, Inc.

Assisting Healthcare Facility Assessments & Acquisitions

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Cardinal Health, Inc. is a global company that serves the healthcare industry with products and services that help hospitals, physician offices, and pharmacies reduce costs, improve safety, productivity and profitability, and deliver better care to patients. Cardinal Health develops market-leading technologies, manufactures medical and surgical products, and is one of the largest distributors of pharmaceuticals and medical supplies worldwide.

Initially, CAP Index was hired to conduct a crime risk analysis for each potential real estate purchase that Cardinal Health was investigating, but soon grew to provide healthcare facility assessments and review of potential real estate acquisitions.

Application & Results 

“The CAP Index data provides a clear data point to help identify and justify capital security expenditures.”According to Greg Halvacs, Chief Security Officer of Cardinal Health, the data from CAP Index played a substantial role in evaluating the trends and potential risks of new and existing facilities. CAP Index’s ability to predict crime for a specific area allowed the company to include an often-overlooked factor – the safety of the neighborhood — in the decision of whether or not to acquire a site. After conducting research and gathering the information, the data was used in the development and design of an appropriate security solution. The crime report also indicated which type of crime was most prevalent in the community, and allowed Cardinal Health to train its employees accordingly.

Presented in a clear and concise manner, CAP Index’s data has proven to be widely accepted throughout Cardinal Health as evidence to support financial investments in risk mitigation. As Greg Halvacs puts it, “The CAP Index data provides a clear data point to help identify and justify capital security expenditures.”

Enhancing Strategic Decision-Making and Healthcare Facility Assessments

The integration of CAP Index data into Cardinal Health’s strategic decision-making process has provided additional layers of insight beyond conventional real estate considerations. By factoring in crime risk, Cardinal Health ensures that its investments not only meet operational and financial objectives but also contribute to the safety and well-being of its employees and customers. This comprehensive approach underscores Cardinal Health’s commitment to fostering secure environments across all its facilities.

Commitment to Safety and Community Well-Being

Cardinal Health’s use of CAP Index data reflects the company’s broader commitment to safety and community well-being. By proactively addressing potential security risks, Cardinal Health not only protects its assets and personnel but also plays a positive role in the communities it serves. This approach aligns with the company’s mission to improve the overall quality of healthcare and to create a safer, more efficient operational landscape.

Future Outlook

As Cardinal Health continues to expand and evolve, the partnership with CAP Index will remain a cornerstone of its real estate and security strategy. The insights provided by CAP Index will help Cardinal Health navigate the complexities of the healthcare industry, ensuring that new acquisitions and existing facilities are secure, productive, and well-integrated into their communities. This forward-thinking strategy positions Cardinal Health as a leader in not only healthcare solutions but also in corporate responsibility and community engagement.

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What Clients Say

CAP Reports are critical to my risk assessments. They have enabled us to take a more surgical approach to investing in our stores that need it the most.

Brad Reeves
Senior Manager of Asset Protection
Five Below, Inc.

CAP Index is the first tool I turn to when time is of the essence. I can always depend on CAP Index to provide me qualified crime information within a very few minutes that I feel comfortable reviewing with the C-Suite.

Stephen A. Brown, CPP
Director, Corporate Security / Facility Security Officer
Burns & McDonnell

CAP Index data is a vital part of our security decision-making process.

Keith McGlen, CPP, CHPA
Associate Vice President
System Security Services
Memorial Hermann Health System

CRIMECAST® Reports have helped our organization for many years to proactively assess the particular risk for crime surrounding our facilities. The CAP Index® CRIMECSAST Platform is an easy-to-use online service that provides us with the flexibility to share and decentralize crime risk data within our North America business units.

Carlos J. Cortez,
Manager, Global Security Programs,
Kraft Foods, Inc. / Mondelez International

Our property selectors are not discouraged from a site just because it receives a high score. What we do is issue every store – all of them – a security classification. The classification determines how we allocate our security resources to that store.

Claude Verville,

CAP Index's online platform, CRIMECAST, is great. It is easy to use and quick!

Ken Wieczorek,
Bank of America

In industries where there is high public contact and a customer is coming to our location (such as retail), why would you leave it to chance when planning security when there is an easy, affordable tool? When investing a million dollars on a location, what is this small charge compared to what it may cost you when you get sued?

Jay Beighley,
Nationwide Insurance

CAP Index assessments are a must for anyone engaged in asset protection. The new website is much improved and as important, easy to navigate.

Bruce List,
The Williams Companies

We have been using CAP Index for a few years and include it in our security vulnerability assessments. Highly recommend it.

Dan Yaross
Director, Protective Services
Nationwide Children's Hospital